Full operations platform for an aviation component overhaul business
CRS Technics needed their entire operation connected: AOG support across email, dashboard, and mobile; a sales CRM; ERP-connected reporting dashboards; and a full marketing and lead generation machine.
A complex aviation operation with no connected infrastructure
CRS Technics operates in a demanding sector where AOG situations require immediate 24/7 response. AOG requests came in via email with no structured routing. Their website did not reflect the scale of the operation. Sales was managed manually. There were no live dashboards showing what was happening across the business.
A fully connected aviation operations platform
We started with the AOG system: a 24/7 hotline interfacing with email, dashboard, and mobile so that urgent requests are captured, routed, and responded to immediately. From there we built the full website, a sales CRM, reporting dashboards connected to their ERP, automated email triage, and a marketing engine and lead generation pipeline running continuously.
Results
AOG system live 24/7. ERP data in real time. Inbox automated. Full website and CRM live.
Services Delivered
AOG Hotline & Support System, Website Design & Build, Sales CRM, ERP Reporting Dashboards, Email Triage, Marketing Engine, Lead Generation.
Get Started
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